B.O.S.S. understands that P&C Carriers are burdened with a high volume of action items and verification procedures to properly manage the policy lifecycle. We offer a suite of back office and support services designed to accelerate the process and keep your agents and underwriters focused on delivering high value service to your clients.


They helped us in every direction that they could. When they could not they found out how to help us, and they did not leave us empty-handed. They were always there.
BOSS by WaterStreet icon
Deena Crocker
Sales Manager
“Perfect example of great customer service between client and agent and agent to insurance company! This is exactly how this situation should work.”
BOSS by WaterStreet icon
Mark T. McNany
LUTCF, CISR
Standard Mortgage Insurance
You are the Best! Thank you so much for helping with this task as it means a lot to the agents. I have had so many good Customer Service reviews this week. The WS team is killing it!
BOSS by WaterStreet icon
Rod Simmons
Territory Manager

Insurance Carriers

Insurance companies entrust B.O.S.S. with lowering operational workload and improving performance with accuracy, efficiency, and compliance. From routine, repetitive tasks such as data entry, record keeping, and document processing and distribution to more strategic operations, including underwriting management, policy administration, and providing US-based, P&C certified real-time support to accelerate quote-to-bind cycles.

With B.O.S.S., regional insurance carriers gain the scale and expertise of a national operation without expanding headcount, while staying competitive and compliant, focusing internal resources on what matters the most – growth and strategy.

Insurance companies entrust B.O.S.S. with US-based, P&C certified real-time support.

B.O.S.S. helps Managing General Agencies to scale operational capacity.

Managing General Agencies

We help MGAs scale operational capacity with greater flexibility through functions such as underwriting, binding coverage, and settling claims – without building out internal operations – ensuring faster agent responsiveness and more efficient program management

With B.O.S.S., MGAs can focus on their core business, foster stronger client relationships, and respond more rapidly to market changes and client needs. We also provide MGAs with access to advanced technology and specialized expertise in areas like automation and compliance, which can be too expensive or complex for in-house solutions.


Mutual Insurers

B.O.S.S. helps Mutual Insurance Companies to stay competitive in today’s market, while preserving the special values carried with shareholders. We solve their day-to-day operational challenges, such as document or transaction overloads, delays in policy or claims management, and manual processes that may cause regulatory exposure.

With B.O.S.S., Mutual Insurance Companies are able to modernize their service delivery and meet compliance demands cost-effectively, with minimum-to-no disruption to existing systems while maintaining their local focus.

How to Address the Aging Workforce with Strategic Insurance Outsourcing

Anne • B.O.S.S Assistant