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Back Office Service Suite

Comprehensive BPO solutions for P&C insurers, designed to streamline operations, reduce overhead, and scale without adding headcount. Delivered by a U.S.-based, insurance-trained team.

20%
Reduction in administrative costs
64,000+
Documents processed per month
10,000+
New Business Reviews per month
47,000+
Cash transactions per month
BOSS by WaterStreet Case Study: Back Office Services Suite - Streamlining Print & Mail Operations for P&C Insurers

See how B.O.S.S. BPO Streamlines Operations for a Leading P&C Insurer on Guidewire InsuranceNow

Download our case study to learn now B.O.S.S. BPO empowered Co-Operative Insurance Company to streamline their print & mail operations while freeing up internal resources.

Our Services

White-glove BPO solutions designed for P&C Insurance Carriers.

PolicyAssist

PolicyAssist

Document reviews, data intake, and exception processing to extend your underwriting operations.

Distribution

Distribution

Print, mail, and electronic delivery of all outbound policyholder and regulatory communications.

ServiceConnect

ServiceConnect

White-labeled policyholder and agent support, reducing service burden on your in-house teams.

PaymentOffice

PaymentOffice

Full-service accounts receivable support, from cash application to refund handling, compatible with any billing system.

Experience Unmatched Business Value with B.O.S.S.

Seamless Operational Integration

We work directly in your systems, follow your rules, and communicate like your internal team. Our U.S.-based, P&C-certified staff ensures accuracy, compliance, and a seamless underwriting experience.

Transparency & Trust

Get full visibility into our work with real-time dashboards and audit-ready reporting – so you stay informed and in control without the overhead.

Stronger Agent & Customer Experience

Agents love us. Faster processing, fewer errors, and no backlogs mean better service for agents and policyholders – and a stronger brand with every interaction.

On the B.O.S.S. Blog

Helping P&C Insurance Carriers Grow Since 2000

$10 Billion

in Premium Processed

"They helped us in every direction that they could. When they could not they found out how to help us, and they did not leave us empty-handed. They were always there."

Deena CrockerLUTCF, CISR | Standard Mortgage Insurance

Ready to Streamline Your Back-Office Operations?

Contact us today to schedule a BPO consultation and discover how our solutions can benefit your business.

Get Started
Anne • B.O.S.S Assistant